Full Time

Construction Defect Claim Adjuster

About the Position

Alan Gray LLC is a rapidly expanding international insurance and financial services firm headquartered in Boston, Massachusetts. We are looking for a strong Construction Defect Adjuster. You will be responsible for a caseload that includes all levels of complexity, where analyzing coverage, composing disclaimers, and reservation of rights letters will be required. You must have in-depth knowledge of risk transfer and apportionment, and the ability to “think outside of the box” to create results in the insured’s best financial interests. Concise reporting to upper management to support timely reserving will be required.


  • Prior related work experience required in construction defect claims handling.
  • Adjuster license or ability to obtain licenses.
  • The ability to exercise discretion and independent judgment to manage a caseload with only limited oversight by a manager.
  • At least 5 years of insurance claims handling experience.
  • Good organizational skills and a disciplined, self-motivated personality.
  • Proficient in interpersonal, negotiation, presentation, and professional oral and written communication skills.
  • Ability to work independently, as well as part of a team.
  • Solid computer skills including proficiency in the use of Word, Excel, and Outlook.


  • Direct handling of Construction Defect and General Liability claims of varying severity from receipt to final resolution.
  • Perform coverage analyses and draft coverage position letters consistent with those analyses.
  • Working to promote the company’s technical claims expertise and profile in the marketplace.
  • Comply with all legal and regulatory requirements, including licensing requirements.
  • Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution.
  • Complete detailed reviews of claims-related issues, including coverage, liability, and damages, and document the claim files appropriately.
  • Set and maintain appropriate and timely indemnity and expense reserves.


Alan Gray LLC is headquartered in Boston with professionals around the country. We provide a competitive benefits package including health, dental, life insurance, and a 401(k) plan with company match. The position will be either hybrid or remote.


For inquiries on employment opportunities with Alan Gray LLC, please contact

For immediate consideration, please include any current adjuster license state and type of license in your reply.

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