Our clients are our highest priority. We are proud to say that we partner with some of the largest and highly respected organizations in the industry. Our clients include insurance and reinsurance entities, agencies and brokerage firms, captives, MGAs, Risk Retention Groups and self-insured organizations.
We work hard to become our clients’ most trusted business advisor and partner.
Learn why hundreds of companies trust Alan Gray.
Alan Gray LLC (AG) worked with our organization to set up and manage a legal bill review and audit that has been very successful. The staff at AG worked together with us to develop a process that was fair and reasonable and was inclusive of our adjusting staff and our legal business partner. The appeal process AG put in place for our legal business partners works and our adjusting staff can opine on any special circumstances concerning a specific case. I highly recommend AG. Their staff works with us and they all have strong skill sets. They have the experience to problem solve and the desire to work with you to develop what you want. Throughout, I found AGI to be very responsive, professional and courteous and they certainly added great value in terms of the end product.
Alan Gray LLC (AG) conducted a wide-scale audit of various loss items, including property and business interruption losses, third party claims and legal expenses as well as expense verification. AG was able to deploy a team at short notice and produced a comprehensive report and back-up documentation. AG’s work greatly facilitated the process of identifying items that fell to be covered and underlying settlements that were reasonably concluded as well as identifying loss items that were open to dispute. The end result for the client was a very substantial saving off the amount presented by its insured. Throughout, I found AG to be very responsive.
We worked closely with Alan Gray LLC (AG) on many projects including a pharmaceutical mass tort, which later became a class action and involved claims well into the eight figure range. While this litigation was high stress and high profile, their support and claim management was of the highest quality. While the insurance industry has many excellent professionals, there are very few who have the depth of experience and quality intellectual analysis expertise that can rival AG.
Over the past ten years or so I have retained Alan Gray LLC many times to conduct best practices as well as focused claims audits of claim departments and books of business under my management. I consistently found that the AG claims audit team possessed the requisite qualifications and experience to work closely with our management, claims and operations teams during these audits to ensure timely and meaningful results presented in a consistent manner.
Alan Gray LLC has become an important, reliable and cost effective resource performing recurring multi-scope MGA compliance audits. AG’s team possess a breadth of expertise and consistently delivers independent, high quality results.
B., EVP & Actuary Chief
AG has been my go to vendor for collection and reconciliation projects, they have taken on every assignment and completed it on time, on budget and with the outmost professionalism.
M., CFO Major P&C Carrier
I have used the Alan Gray Quantitative Services unit for exposure modeling multiple times over the years; always to great success. Their user-friendly, detail-driven models have allowed me to present complex cases, including how results change based on different inputs, to my clients and even to mediators, allowing me to tell the story of the case in an easily-digestible, informative format. I would NOT hesitate for one second to use them again!
Partner, Insurance Coverage Practice
Recently I asked the Quantitative Services Group at Alan Gray to review hundreds of claim forms, pull out the relevant data points, prepare an allocation model on the claims, and present the results under multiple cost, occurrence and available limit scenarios. The group performed this work expertly, and on-time, allowing me to clearly present the claim to upper management and attend mediation, fully informed. Alan Gray has been a trusted partner for years because of projects like this.
Vice President, Major P&C Carrier
The Alan Gray Claim Audit group has been instrumental in helping us evaluate the claim handling practices of our staff and our TPAs through comprehensive best practice claim audits. It is a pleasure collaborating with the claim audit group to achieve meaningful results with actionable recommendations.
JR, VP of Claims
I enjoy working with Norm and his team at Alan Gray LLC because they offer a full complement of experienced claim professionals, forensic accountants and data analysts needed to address complex insurance exhaustion issues. I rely on Norm’s team for all time sensitive matters, knowing that I will be provided with a comprehensive report in a timely manner.
SH, VP of Claims
On behalf of our client, we retained AG to serve as an expert in contentious coverage litigation. AG’s involvement helped to successfully resolve the matter.
I have worked with Alan Gray for over 25 years if you are looking for Claims support they are the best choice
D., Global CCO
Thanks, Chad. I appreciate all your work on this project. You were an invaluable member of the team.
A., Claims Counsel
Alan Gray LLC performed multi line P&C Underwriting Quality review audits on our domestic and non-domestic portfolio. AG’s team possessed the breadth of expertise and flexibility of approach to meet our needs and support improved P&L goals.
M., Head of Operations
I have utilized Alan Gray for over 20 years, whether it is claims audit, legal bill audit or forensic accounting they have always delivered high quality service and superior results.
T., SVP Claims