Normand Vermette

Managing Director


Claims Auditing & Management

Normand Vermette

General Background

Mr. Vermette has been involved exclusively in the insurance industry since 1991, and is a licensed attorney in the State of Massachusetts. Currently, Norm oversees audit services provided by the firm. Norm’s experience includes reengineering claim operations to improve proficiency of claim handling throughput procedures from intake to closing. Norm has extensive knowledge of claims involving all lines of general liability (products and occurrence), professional liability and property (residential and commercial) coverage. Norm has negotiated hundreds of settlements as the client representative during mediations and has provided expert opinion on case valuations.


  • Asbestos Claims
  • Claims Administration
  • Claims Auditing
  • Claims Investigations
  • Commercial Insurance
  • Construction Defect
  • Environmental
  • Exposure Modeling
  • Forensic Accounting
  • General Liability Auditing
  • Legal Invoice Auditing
  • Litigation Management
  • Mass Tort
  • Medical Malpractice Claims
  • Personal Injury Claims
  • Policy Allocation
  • Property & Casualty Insurance
  • Reinsurance
  • Reinsurance Litigation
  • Subrogation
  • Toxic Tort
  • Workers’ Compensation

Additional Comments

Professional Experience

Alan Gray LLC
Donovan Hatem, LLP
First State Management Group, Inc.
Bicoastal Claims Resolution, Inc
Law Office ofJohn Grady, PC

Professional Certifications

Professional Status

Member, Massachusetts Bar Association
Member, American Bar Association



Juris Doctorate
New England School of Law, Boston, MA

Bachelor of Science, Business Management/Finance
Boston University, Boston, MA

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