Claims Auditing & Management
Mr. Vermette has been involved exclusively in the insurance industry since 1991, and is a licensed attorney in the State of Massachusetts. Currently, Norm oversees audit services provided by the firm. Norm’s experience includes reengineering claim operations to improve proficiency of claim handling throughput procedures from intake to closing. Norm has extensive knowledge of claims involving all lines of general liability (products and occurrence), professional liability and property (residential and commercial) coverage. Norm has negotiated hundreds of settlements as the client representative during mediations and has provided expert opinion on case valuations.
Alan Gray LLC
Donovan Hatem, LLP
First State Management Group, Inc.
Bicoastal Claims Resolution, Inc
Law Office ofJohn Grady, PC
Member, Massachusetts Bar Association
Member, American Bar Association
New England School of Law, Boston, MA
Bachelor of Science, Business Management/Finance
Boston University, Boston, MA