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Operation Management Services

Operation Management Services

Solutions that are sustainable and offer overall process improvements are critical for organizations to maintain competitive from a technology perspective. The Enterprise Consulting Services practice focuses on providing extensive value by utilizing process maps and industry best practices to identify inefficiencies and potential redundancies that would benefit from automation.

Services include:

  • Business Strategy and Process Improvement
  • Finance Transformation
  • Integrated Cost Reduction
  • Organizational Effectiveness and Control Reviews
  • Operational Efficiency Reviews


Multinational Account Servicing Operations Process Review
A global insurance company requested a business process review of the multinational account servicing operations. The results led to the creation of a common, cross-business client servicing organization and reduced local policy issuance time by more than 70%.

Cost Reductions Initiative

Executive management of a financial services firm requested a cost reductions initiative that resulted in a 22% reduction of indirect costs. The project included review of business processes, practices, and procedures for corporate accounting, billing, budgeting, forecasting, shared services, financial and project reporting functions.

Collections Analysis

An insurance company requested an analysis of their collections activities. Recommendations included a functional consolidation and new business process that saved the client more than $1 million annually.