Our number one goal is to help our clients realize significant bottom line savings. We can adapt quickly to situational changes and our experienced team is committed to staying current with the latest industry information and advances in technology.
With over 80 full time employees, we are proud of our talented and experienced team. Many of our experts have worked on the corporate side of the industry and bring a unique perspective to each engagement.
Our reputation as a cost effective, reliable and trusted resource to those involved in the management of risk is something we take very seriously.
We have been in business for over 25 years. What started as a small claims and audit advisory firm in downtown Boston, is now an international organization specializing in a variety of industry-specific offerings.
Our experienced staff focus on a variety of service offerings covering all areas of insurance including information technology and data mining and analytics.
We have built a business on the experience and character of our staff and leaders. All members of the leadership team have worked in the insurance field for more than twenty years, many of them having devoted their entire career to the industry.
We strive to provide our clients with high quality, value-added audit, accounting, actuarial, claim, underwriting and information technology services, free from conflicts of interest. We consistently add maximum value to our clients’ businesses by handling complex and sophisticated matters in an efficient and responsible manner. We work hard to become our clients’ most trusted business advisory and partner, maintaining our integrity while producing independent analyses, reports and results. We are both accessible and responsive, while at the same time committed to maintaining highly competitive and reasonable rates.
Our clients are our highest priority. We are proud to say that we partner with some of the largest and highly respected organizations in the industry. Our clients include insurance and reinsurance entities, agencies and brokerage firms, captives, MGAs, Risk Retention Groups and self-insured organizations.
"Alan Gray LLC (AG) conducted a wide-scale audit of various loss items, including property and business
interruption losses, third party claims and legal expenses as well as expense verification. AG was able to
deploy a team at short notice and produced a comprehensive report and back-up documentation. AG’s
work greatly facilitated the process of identifying items that fell to be covered and underlying settlements
that were reasonably concluded as well as identifying loss items that were open to dispute. The end result
for the client was a very substantial saving off the amount presented by its insured. Throughout, I found
AG to be very responsive."
"Alan Gray LLC (AG) worked with our organization to set up and manage a legal bill review and audit that
has been very successful. The staff at AG worked together with us to develop a process that was fair and
reasonable and was inclusive of our adjusting staff and our legal business partner. The appeal process
AG put in place for our legal business partners works and our adjusting staff can opine on any special
circumstances concerning a specific case. I highly recommend AG. Their staff works with us and they all
have strong skill sets. They have the experience to problem solve and the desire to work with you to
develop what you want. Throughout, I found AGI to be very responsive, professional and courteous and they certainly added great value in terms of the end product."
"We worked closely with Alan Gray LLC (AG) on many projects including a pharmaceutical mass tort,
which later became a class action and involved claims well into the eight figure range. While this litigation
was high stress and high profile, their support and claim management was of the highest quality. While
the insurance industry has many excellent professionals, there are very few who have the depth of
experience and quality intellectual analysis expertise that can rival AG."
Mr. Ceppi has been involved exclusively in the insurance industry since 1986. Mike’s experience includes audit and analysis of hundreds of claim programs, valued in excess of $50 billion. His areas of expertise include Mass Tort, Reinsurance, Program, Professional and High Severity claims of all types. He has been very active in the convergence of capital markets and traditional insurance markets, and has developed several specialty products in this growing marketplace. Currently, Mike is the Chief Executive Officer of Alan Gray LLC, where he oversees all operations, participates in audit functions and provides consulting services to clients.
Ms. Hawke has been involved in the insurance industry since 1988. Katherine is a licensed attorney in the State and Federal District Courts of Massachusetts. Currently, Katherine is a Managing Director, overseeing all aspects of defense cost audits in addition to other complex matters. Katherine possesses extensive experience in various types of audits and reconciliations with a focus on mass tort and catastrophic matters.
Mr. Vermette has been involved exclusively in the insurance industry since 1991, and is a licensed attorney in the State of Massachusetts. Currently, Norm oversees audit services provided by the firm. Norm’s experience includes reengineering claim operations to improve proficiency of claim handling throughput procedures from intake to closing. Norm has extensive knowledge of claims involving all lines of general liability (products and occurrence) and professional liability coverage. Norm has negotiated hundreds of settlements as the client representative during mediations and has provided expert opinion on case valuations.