John Bickert

Director of Informational Technology

jbickert@agrminc.com

+1 (857) 403-4973

About

Jon Bickert serves as the Director of IT at AGRM, overseeing all aspects of the company's information technology operations. With a strong background in corporate security, internal controls, and IT management, Jon brings extensive leadership experience to the role. At AGRM, Jon leads the IT team to assess and enhance the company's infrastructure, ensuring it supports both current client needs and long-term growth. His focus includes optimizing systems, maintaining robust security protocols, and positioning AGRM to meet the evolving demands of the industry.

Expertise

Full life cycle development
Database Administration
Release and Change Management
Infrastructure Management
Network Management
Quality Assurance
IT support services
Main Frame Operator
Contact Center technical creation and support
Corporate Security Administration
Business Continuity and Disaster recover
Conflict resolution
Audit Administration
Risk Management
Vendor Management
Project Management
Process improvement
Cost reduction and containment

Functional

Professional Experience

A.G. Risk Management, 2023-Present

Blackhawk Network, 2006–2023

Verizon, 2004–2006

Kaiser Permanente, 2001–2004

Riddle Technologies, 2000-2001

HealthAxis, 1999-2000

EDS, 1998–1999

Interactive Communications, 1993–1998

IRS, 1991–1993

High Class Business systems, 1990–1991

School of Tomorrow, 1987-1990

Education

Professional Designations

ITIL V1 & V2